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Support Page

Before you contact support, please take a look at the following FAQs

Most of the questions can be answered below:

Do you ship worldwide and do you offer express delivery?

Yes, we ship to almost any part of the world via UPS. You can also opt for express delivery in the order form.

Are these original singers or original songs?

The karaoke tracks are very close to original sound. Due to licensing issues, these are not the original songs.

However, they are definitely not midi sounds. All tracks are meticulously recorded in a professional studio and it will pass a "blind test".

Are these background voices/vocals singing to the tracks?

The short answer is: Yes and no.

The karaoke tracks are meant for pure karaoke purposes and as such, there are no voices singing along to the music. It defeats the purpose of karaoke singing if there are vocals singing along with the music!

However, the tracks are professional recorded such that, for most songs, there will be audible background vocals during certain sections of the music, (especially during the chorus).

This is adds a sense of realism as it follows the original songs where backup singers enhances the main vocals during chorus sections.

It also provides you with a "live" singing environment so much so that you'd think you're actually singing with a real band.

Can I pay by money order or check?

I apologize but we only accept credit cards or PayPal payments. This is to ensure that you'll get immediate shipment without the need to wait for checks or money orders to clear or worrying about whether the payment is lost in the mail.

Will It work on my DVD Player or my Karaoke Machine?

These DVDs will work on any regular DVD player or your computer too. It is region free and it will work in any region.

If your karaoke machine or system is able to play DVDs, then it will also be able to play the Karaoke Superstar DVD


Do karaoke songs come with background video or images?

Some tracks come with background video and others come with a basic background color image and lyrics.

Will I be charged in US dollars or my country's currency?

When your order is processed, the banks will automatically determine your country's conversion rate against the price of the book in US dollar

How secure is my order?

Your order is safe because this online transaction is 100% protected using a secure server.

All information sent is encrypted (using strong 128-bit encryption, sealed with Verisign) and is not disclosed to anyone, including myself. You do NOT require a PayPal account to purchase this. All major credit cards are accepted


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1640 Boro Place, McLean, VA 22102, USA

The product does NOT contain any original recordings and is not endorsed by the artiste or the recording company. Any names are used only for identification purposes. The content is custom recorded by Ant Studios and we own the master recording rights. Any unauthorized copying, distribution or reselling will be considered copyright. The DVDs do NOT contain any material from Zoom/Legends/Sunfly Karaoke.